Service Request Ticket

Service Request Information

CONTACT	Name	Bingham, Kacey	Date	Jun 05, 2024 10:09 AM
	Department	Athletics	Phone	88295
	Location		Email	binghamk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20230590 (opens in a new window)	Bldg/Room	NPE 217
	Service Tag		Description	Apple MacBook Pro: Apple M3 Pro chip with 11-core CPU and 14-core GPU, 512GB SSD, Space Black #MRX33LL/A
	Serial No.	FOG3G6H9RP	Location	Kacey Bingham, Head Women's Soccer Coach
	CPU	Unknown
	OS	Unknown	Software
	Wireless NIC	80:A9:97:1E:5F:CC
	Bluetooth NIC	80:A9:97:20:95:8A

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	rmartinis22@wou.edu	88925

Entered by	Date	Memo
Jack Martinis			Email Public
Entered by	Date	Memo
Jack Martinis	Jun 11, 2024 12:50 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Jack Martinis	Jun 11, 2024 12:41 PM	Task reassigned to Jack Martinis.	Add Attachment
Jack Martinis	Jun 11, 2024 12:41 PM	delivered; added printers, set admin rights - left their iMac to upload their 300gb to their H drive. Will pick that up and answer any more questions they have on their new setup.	Add Attachment
Jack Martinis	Jun 07, 2024 11:46 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Jack Martinis	Jun 07, 2024 11:46 AM	**This is an outgoing email** Hi Kacey, I need some additional information regarding service request #83737 Description: set up new macbook pro for Kacey replacing IFC W20161074 I have this laptop / computer setup ready to go and be delivered. Is there any time that works with your schedule next week? -Jack Martinis, UCS Tech.	Add Attachment Public
Joanie Kinnaman	Jun 05, 2024 10:12 AM	must be delivered before 6/28	Add Attachment
Joanie Kinnaman	Jun 05, 2024 10:09 AM	laptop 20230590 monitor 20230532	Add Attachment