Service Request Ticket - # 83738

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 05, 2024 11:01 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181027[Edit Inv] (opens in a new window) Bldg/Room HL 105
Service Tag Description Apple iMac 21.5 4K retinia, i5 3.0GHz 6-core #Z0VY
Serial No. C02YL1USJWF2 Location Library Loaner

CPU intel i5 (3.0 GHz, 6-Core, 8th GEN)


OS MAC OS X 10.14 (Mojave) Software

Wired NIC 38:F9:D3:10:32:94


Wireless NIC 38:F9:D3:B9:B7:3C


Bluetooth NIC 38:F9:D3:BE:19:DF

TECHS Submitted by Jack Martinis Contact rmartinis22@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
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Entered by Date Memo
Jack Martinis Jun 13, 2024 12:10 PM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Jun 13, 2024 12:10 PM 
Task reassigned to Jack Martinis.
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Jack Martinis Jun 13, 2024 12:10 PM 
d
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Jack Martinis Jun 13, 2024 12:09 PM 
reimaged and returned.
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Andrew Zhen Jun 11, 2024 11:34 AM 
Device is 20181027[Edit Inv]
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Jack Martinis Jun 05, 2024 11:01 AM 
Please reimage iMac 20181072[Edit Inv] with a basic mac image. 
This device is to go back to the library as a 
checkout machine.
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