Service Request Ticket - # 83756

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2024 04:31 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Michael Volkmann Contact volkmannm@wou.edu 88188
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz Jul 16, 2024 01:55 PM 
Task reassigned to David Kunz.
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David Kunz Jul 16, 2024 01:55 PM 
Task reassigned to David Kunz.
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David Kunz Jul 16, 2024 01:55 PM 
Delivered.
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Charlee Hreha Jun 07, 2024 12:52 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Charlee Hreha Jun 07, 2024 12:52 PM 
Back in Box #15
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Charlee Hreha Jun 07, 2024 12:44 PM 
Contacted Arsilda Printzian to ask where to drop off 
the laptop.
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Charlee Hreha Jun 07, 2024 12:43 PM 
****This is an outgoing email****


Hi Arsilda,

We have reimaged the CS laptop W20191072 and it is 
ready to be returned to the CS department loaner 
cart. I was wondering if you could tell me which 
room the loaner cart is located in ITC? I am 
available to drop it off until 4pm today.

Best,
Charlee Hreha (UCS Support Tech)
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Charlee Hreha Jun 07, 2024 12:37 PM 
Laptop is reimaged and ready to return.
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Michael Volkmann Jun 06, 2024 04:31 PM 
The laptop was retrieved from the CS department. it is one of their loaner cart 
laptops.

It needs to be reimaged and returned to them.

The laptop and charger are in Box #15 (loaner return)

laptop: W20191072
charger: W20200742
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