Status changed from (2) Scheduled to (5) Completed

****This is an outgoing email****
Hi Gabriela,

I need some additional information regarding service request #83785

Description: 9/20 || Keyboard and camera dont work

Is this still an ongoing issue, and if so are there any good times this week for someone to come by and take a look?

-Jack Martinis, UCS Tech.

I stopped by and they weren't there, should have scheduled a specific time.

Task reassigned to Jack Martinis.

****This is an outgoing email****
Hi Gabriela,

I need some additional information regarding service request #83785

Description: Keyboard and camera dont work

Would there be a good time this week to come take a look at this?

-Jack Martinis, UCS Tech.

Priority changed from (3) Priority to (2) High Priority.

****This is an email****
Good Morning Gabriela, 
I am going through some of our older and still 
open tickets in our service request system, and I 
found one related to you regarding some issues 
with your keyboard and camera? 
Was this ever resolved for you? or perhaps you 
figured out the issue by yourself?. Let me know, 
and if not then I will bump up the priority and 
make sure this gets fixed for you ASAP. 

Additionally, in our system we have your office 
listed as Physical Plant 121 (PP121) however the 
monitor listed under your name is listed as 
TODD134. Hoping to also figure out what your 
correct office is for inventory purposes!

Thank you,
Rowan

****This is an outgoing email****
Hi Gabriela,

I need some additional information regarding service request #83785

Description: Keyboard and camera dont work

Would there be a good time next week to look over this?

-Jack Martinis, UCS Tech.

****This is an email****
Hello,

I recently got a new work setup but my keyboard 
will only work half of the time and the integrated 
camera on the monitor doesn't work. Can I get help 
figuring out what the issue is?

Thank you.

--
Gabriela Eyster