Service Request Ticket - # 83800

Service Request Information

CONTACT Name Solvedt, Nora   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 12, 2024 03:28 PM
Department Library & Media Services Phone 88158
Location Email solvedtn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20230640[Edit Inv] (opens in a new window) Bldg/Room HL 209
Service Tag Description Dell Latitude 5540 - 15-inch laptops
Serial No. 1snzg24 Location PS Unit - Student Worker replacing W20150267

CPU Unknown


OS Unknown Software

Wired NIC 10:98:19:37:46:7A


Wireless NIC 18:93:41:FA:3B:8D

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Jack Martinis Jun 27, 2024 10:19 AM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Jun 27, 2024 10:19 AM 
Task reassigned to Jack Martinis.
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Jack Martinis Jun 27, 2024 10:10 AM 
delivered, they said that they already gave back 20150267[Edit Inv] or so they thought. It's so old I'm not too worried about it though I will have John check the last time it was logged in.
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Jack Martinis Jun 26, 2024 12:38 PM 
****This is an outgoing email****
Hi Nora,

I need some additional information regarding service request #83800

Description: student station HL209 replace 20150267[Edit Inv] with 20230640[Edit Inv]

This device will be ready for delivery tomorrow.

Is there a good time to bring this over? 

Also, who should I add as an admin on the laptop?

-Jack Martinis, UCS Tech.
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Public
Jack Martinis Jun 26, 2024 12:37 PM 
Done downloading base image, updating now.

I switched the name, all it needs is updates and possibly admin rights.
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Jack Martinis Jun 26, 2024 11:32 AM 
imaging at my desk
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Joanie Kinnaman Jun 26, 2024 09:52 AM 
who is on this task?
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Joanie Kinnaman Jun 12, 2024 03:29 PM 
on shelf in hallway
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Joanie Kinnaman Jun 12, 2024 03:28 PM 
laptop only
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