Removed and reinstalled device. Issue resolved.

Status changed from (2.5) Needs Scheduling to (2) Scheduled

Hi Kathy,

Are you having trouble with the Xerox travel 
scanner?

Have you tried downloading any of the software or 
updates for that device?

At this website there are links to drivers and 
software.

I would recommend trying the visioneer update 
first. If you are still having issues you can come 
by UCS today and we can try to help you out.

Thanks,

David

****This is an email****
 didn’t see where it said anything. No, I was 
trying to scan when I was in the office Monday and 
Tuesday. 
Sent from my iPhone

****This is an email****
The scanner is in my office, rwec 139. I’m not 
getting any error messages it just isn’t working. 
I checked for updates and it says there are no 
updates. 
Sent from my iPhone

****This is an email****
Hello,
I’m in desperate need of getting my scanner to 
work for upcoming deadlines. I’m working remotely 
so I don’t know the wou# but I can come into the 
office anytime after 1:00 today. Is this something 
someone can help me with?
Thank you,
Kathy

Sent from my iPhone