Service Request Ticket - # 83884

Service Request Information

CONTACT Name Grant, Dorothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 21, 2024 09:18 AM
Department Facilities Services Phone 14037
Location Email grantd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181084[Edit Inv] (opens in a new window) Bldg/Room ITC 004
Service Tag 886RDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 886RDW2 Location Logan Montgomery

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938; Adobe SHARED DEVICE license per Bill K. (no order #) charged to UCS901JAN2020;

Wired NIC 6C:2B:59:E6:23:89

TECHS Submitted by Tony Benedetti White Contact tbenedettiwhite20@wou.edu 88925
Primary Technician Contact tbenedettiwhite20@wou.edu 88925

Tracking

Entered by Date Memo
Tony Benedetti White
Email

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Entered by Date Memo
Tony Benedetti White Jun 25, 2024 01:26 PM 
Status changed from (1) Pending to (5) Completed
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Tony Benedetti White Jun 25, 2024 01:26 PM 
Task reassigned to Tony Benedetti White.
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Tony Benedetti White Jun 25, 2024 01:24 PM 
other payroll computer was ready to bring back, its 
working now. took back loaner, cleared user data, 
and updated inventory.
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Tony Benedetti White Jun 21, 2024 09:55 AM 
added loaner account to computer
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Tony Benedetti White Jun 21, 2024 09:21 AM 
loaning to facilities because theirs is in 
"automatic repair" loop
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Tony Benedetti White Jun 21, 2024 09:18 AM 
Was Inventory updated: yes
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Tony Benedetti White Jun 21, 2024 09:18 AM 
Was this added to Loaners-n-Checkouts app: no
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Tony Benedetti White Jun 21, 2024 09:18 AM 
see sr 83868
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