Service Request Ticket - # 83899

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 21, 2024 04:29 PM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20230642[Edit Inv] (opens in a new window) Bldg/Room ITC 004
Service Tag 2SNZG24 Description Dell Latitude 5540 - 15-inch laptops
Serial No. 2SNZG24 Location Gabriel Williams

CPU Unknown


OS Unknown Software

Wired NIC 10:98:19:37:48:50


Wireless NIC 18:93:41:F7:44:5F

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact bparksion23@wou.edu 88925

Tracking

Entered by Date Memo
Brady Parksion
Email

Public
Entered by Date Memo
Rowan Vasen Jul 02, 2024 01:42 PM 
Status changed from (6) Ready to Deliver to (5) Completed
 Add Attachment
Rowan Vasen Jul 02, 2024 01:42 PM 
Task reassigned to Brady Parksion.
 Add Attachment
Rowan Vasen Jul 02, 2024 01:42 PM 
station set up and working. 
Laptop: 20230642[Edit Inv]
Monitor 1: 20230536[Edit Inv]
Monitor 2: 20200451[Edit Inv]
Add Attachment
Joanie Kinnaman Jul 01, 2024 03:34 PM 
added monitor W20230536 to this request.  IT is in 
my office. Joanie
 Add Attachment
David Kunz Jul 01, 2024 12:08 PM 
Priority changed from (3) Priority to (2) High Priority.
 Add Attachment
Jack Martinis Jun 27, 2024 04:40 PM 
Status changed from (1) Pending to (6) Ready to Deliver
 Add Attachment
Jack Martinis Jun 27, 2024 04:40 PM 
ad moved. 

Ready to deliver w/ base image.
 Add Attachment
Jack Martinis Jun 27, 2024 04:31 PM 
fully up to date w/ base image, has admin rights, only thing left to do is move the laptop to the right group (UCS).
 Add Attachment