Service Request Ticket

Service Request Information

CONTACT	Name	Walmsley-Santiago, Olga	Date	Jun 27, 2024 04:17 PM
	Department		Phone
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210597 (opens in a new window)	Bldg/Room	SAC 134
	Service Tag		Description	Dell Latitude 5520 w/Dell Professionhal Sleeve 15
	Serial No.	CN0Y5H5JWSC0018D00EZ	Location	Student Work Station
	CPU	11th Generation Intel® Core- i5-1135G7
	OS	Unknown	Software
	Wired NIC	F4:EE:08:9E:03:75
	Wireless NIC	DC:21:48:22:CD:06

TECHS	Submitted by	David Kunz	Contact	kunzd@wou.edu
	Primary Technician		Contact	kunzd@wou.edu

Entered by	Date	Memo
David Kunz			Email Public
Entered by	Date	Memo
David Kunz	Jun 28, 2024 08:16 AM	Task reassigned to David Kunz.	Add Attachment
David Kunz	Jun 28, 2024 08:16 AM	Task reassigned to David Kunz.	Add Attachment
David Kunz	Jun 28, 2024 08:16 AM	Olga has returned all items checked out to her	Add Attachment
David Kunz	Jun 27, 2024 04:47 PM	20210819	Add Attachment
David Kunz	Jun 27, 2024 04:46 PM	Olga also returned her dock W20210819	Add Attachment
David Kunz	Jun 27, 2024 04:17 PM	Olga is departing and returned her laptop 20210587 and her monitor 20210559. We are still waiting for her dock 20210819.	Add Attachment