Service Request Ticket - # 83984

Service Request Information

CONTACT Name Brambila, Litzy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 01, 2024 11:05 AM
Department Phone
Location Email brambilal@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20140965[Edit Inv] (opens in a new window) Bldg/Room WEL
Service Tag Description Dell UltraSharp 23 Multimedia Monitor #UZ2315H
Serial No. CN0PCR5K7287254RAMML Location Litzy Brambila
TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact vasenr@wou.edu

Tracking

Entered by Date Memo
Rowan Vasen
Email

Public
Entered by Date Memo
Rowan Vasen Jul 01, 2024 02:12 PM 
Status changed from (2) Scheduled to (5) Completed
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Rowan Vasen Jul 01, 2024 02:11 PM 
Monitor 1: 20140965[Edit Inv]
Monitor 2: 20210544[Edit Inv]
Dock: 20210626[Edit Inv]
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Rowan Vasen Jul 01, 2024 11:58 AM 
Status changed from (2.5) Needs Scheduling to (2) Scheduled
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Rowan Vasen Jul 01, 2024 11:58 AM 
Hi Rowan,

Yes! That would still be the case! Could we do 
after your lunch? 1:15ish?

Thank you,
Litzy
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Rowan Vasen Jul 01, 2024 11:54 AM 
Task reassigned to Rowan Vasen.
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Rowan Vasen Jul 01, 2024 11:54 AM 
****This is an OUTGOING email****
Hello Litzy,
What time works today for your equipment set up? I 
am here until 5pm, but I am on Lunch from 12pm-
1pm. But I am more than happy to help after 1pm.
I see here that you just need help with connecting 
your laptop to your monitors and docking station. 
Just making sure that is still the case.

See you soon, 
Rowan
--
Rowan Vasen
Classroom Support Technician | University 
Computing Solutions
Western Oregon University
345 Monmouth Ave N | Monmouth, OR 97361
Instructional Technology Center - 015
rvasen20@mail.wou.edu | 503-838-8412
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Kyla Aitaro Jul 01, 2024 11:07 AM 
Contact information:
brambilal@mail.wou.edu
ext. 88436 or you can contact her supervisor, 
Jennifer Birt ext. 89306
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Kyla Aitaro Jul 01, 2024 11:05 AM 
Litzy Brambila is in today and was hoping that a 
tech is available to assist her in getting her 
equipment setup. She only needs assistance with 
connecting her laptop to her dock and monitors. 
She is already connected to WOU FinAid's printer 
and the printer she has in her office.
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