Service Request Ticket

Service Request Information

CONTACT	Name	Schaumburg, Ashley	Date	Jul 11, 2024 10:04 AM
	Department	Business Services	Phone	88361
	Location		Email	schaumburga@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20200980 (opens in a new window)	Bldg/Room	WEL 115
	Service Tag	C5FC2F3	Description	Dell Latitude 5420
	Serial No.	C5FC2F3	Location	Student Worker approved to give by nathan
	CPU	10th Generation Intel Core 15-10310U
	OS	Unknown	Software
	Wired NIC	38:14:28:5B:DC:F4
	Wireless NIC	80:B6:55:90:98:77

TECHS	Submitted by	Sam Sevugan	Contact	ssevugan20@wou.edu	88925
	Primary Technician		Contact	dcoons24@wou.edu	88925

Entered by	Date	Memo
Dyllan Coons			Email Public
Entered by	Date	Memo
Dyllan Coons	Mar 18, 2025 08:25 AM	Task reassigned to Dyllan Coons.	Add Attachment
Dyllan Coons	Mar 18, 2025 08:25 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dyllan Coons	Mar 18, 2025 08:25 AM	delivered	Add Attachment
Abigail Ratliff	Mar 14, 2025 10:05 AM	Task reassigned to UCS Tech.	Add Attachment
David Kunz	Feb 27, 2025 09:50 AM	Giving Ashley 20200980 as a temp laptop for a student intern. Nathan approved	Add Attachment
David Kunz	Feb 27, 2025 09:50 AM	Task reassigned to Abigail Ratliff.	Add Attachment
Sam Sevugan	Jul 11, 2024 04:30 PM	**This is an email** Hi Sam, I just granted Ashely (mooresa@wou.edu) access and I am cc'ing Tony on this email. As soon as he grants her the further access she needs, then she should be good to go.	Add Attachment
Sam Sevugan	Jul 11, 2024 10:04 AM	**This is an email** Access to webpage Inbox Ashley Schaumburg 9:37 AM (26 minutes ago) to me, Ashley Good Morning, Can we please get Ashley Moores access to our business office webpage so that she can assist with updating. Thank you!	Add Attachment