Service Request Ticket - # 84109

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 15, 2024 11:45 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200164[Edit Inv] (opens in a new window) Bldg/Room PP Front Desk
Service Tag HSDZ573 Description Dell Latitude 5400
Serial No. HSDZ573 Location Margarita Ochoa-Venegas

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Windows 10 Enterprise 64bit Software

Wired NIC CC:48:3A:5B:9E:D6


Wireless NIC AC:12:03:37:D1:F1

TECHS Submitted by Brady Parksion Contact bparksion23@wou.edu 88925
Primary Technician Contact azhen23@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Zhen
Email

Public
Entered by Date Memo
Andrew Zhen Jul 24, 2024 04:34 PM 
Task reassigned to Andrew Zhen.
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Andrew Zhen Jul 24, 2024 04:34 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Zhen Jul 24, 2024 04:34 PM 
basic image for GFA done
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Andrew Zhen Jul 15, 2024 03:58 PM 
discard last memo
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Andrew Zhen Jul 15, 2024 03:57 PM 
dell updates done
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Brady Parksion Jul 15, 2024 11:51 AM 
Computer on Laptop Imaging Desk spot D
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Brady Parksion Jul 15, 2024 11:45 AM 
Computer started imaging.
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