Service Request Ticket - # 84111

Service Request Information

CONTACT Name Garland, Ed   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 15, 2024 12:31 PM
Department Athletics Phone 88386
Location Email garlande@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20230645[Edit Inv] (opens in a new window) Bldg/Room HWC 120
Service Tag Description Dell Latitude 5540 - 15-inch laptops
Serial No. 9SNZG24 Location Danielle Clem

CPU Unknown


OS Unknown Software

Wired NIC 10:98:19:37:3E:D0


Wireless NIC 18:93:41:FC:CB:AF

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Jack Martinis Jul 25, 2024 12:06 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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Jack Martinis Jul 25, 2024 12:06 PM 
Task reassigned to Jack Martinis.
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Jack Martinis Jul 25, 2024 12:05 PM 
set everything up. Want to inquire w/ ed about different monitor maybe.
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Lourdes Salazar Jul 24, 2024 10:47 AM 
Deliver tomorrow morning at 10:30 -  HWC 120
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Jack Martinis Jul 23, 2024 10:32 AM 
Status changed from (6) Ready to Deliver to (7) Waiting for Contact
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Jack Martinis Jul 19, 2024 02:43 PM 
emailed Ed to see if he could see a good time to set it up.
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Jack Martinis Jul 18, 2024 09:46 AM 
pretty sure ad is moved
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Jack Martinis Jul 17, 2024 04:52 PM 
just needs AD moved and should be good to go.
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Jack Martinis Jul 17, 2024 04:49 PM 
****outgoing****

Good evening Danielle,
I wanted to let you know that we have your new computer setup all ready to be installed at your office.
If you have any availability tomorrow or Friday, or possibly next week, let me know and I can get something scheduled. I am typically here from 9am to 5pm.
Have a good day,
-Jack Martinis, UCS Tech.
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Jack Martinis Jul 17, 2024 04:47 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Joanie Kinnaman Jul 15, 2024 12:31 PM 
laptop with case W20230645
monitor W20230652
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