Service Request Ticket - # 84139

Service Request Information

CONTACT Name Hopkins, Gareth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 17, 2024 02:14 PM
Department Natural Science Division Phone 89395
Location Email hopkinsg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20230591[Edit Inv] (opens in a new window) Bldg/Room NS 013
Service Tag Description Apple MacBook Pro: Apple M3 Pro chip with 11-core CPU and 14-core GPU, 512GB SSD, Space Black #MRX33LL/A
Serial No. KCQCL7P7C1 Location Gareth Hopkins, replacing GFA W20170681

CPU Unknown


OS Unknown Software

Wireless NIC 80:A9:97:24:4F:80


Bluetooth NIC 80:A9:97:21:F4:DF

TECHS Submitted by Andrew Zhen Contact azhen23@wou.edu 88925
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz Jul 20, 2024 07:59 AM 
Status changed from (1) Pending to (5) Completed
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David Kunz Jul 20, 2024 07:59 AM 
Instructed Gareth how to reactivate Prism8
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David Kunz Jul 18, 2024 12:29 PM 
Task reassigned to David Kunz.
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Andrew Zhen Jul 17, 2024 02:14 PM 
needs access to prism 8, which was installed on his 
old iMac and needs to be install for their new GFA 
macbook. // Joanie contacted Graphpad about the key
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