Service Request Ticket - # 84174

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 19, 2024 12:32 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210713[Edit Inv] (opens in a new window) Bldg/Room BELL 308
Service Tag Description Apple 14-inch MacBook Pro - Space Gray #Z15G
Serial No. sqq9r6wf4pc Location Susan Cannata

CPU M1 Pro with 8c CPU, 14 GPU


OS Unknown Software

Wireless NIC F8:4D:89:7F:EB:55


Bluetooth NIC F8:4D:89:88:9E:9E

TECHS Submitted by Andrew Zhen Contact azhen23@wou.edu 88925
Primary Technician Contact azhen23@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Zhen
Email

Public
Entered by Date Memo
Andrew Zhen Jul 19, 2024 04:55 PM 
back in GFA Pool
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Andrew Zhen Jul 19, 2024 04:33 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Zhen Jul 19, 2024 04:33 PM 
done basic macos image
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Andrew Zhen Jul 19, 2024 12:32 PM 
macos reinstalled, running updates
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