Service Request Ticket - # 84186

Service Request Information

CONTACT Name Taylor, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 22, 2024 02:13 PM
Department Natural Science/ Earth and Physical Science Phone 88398
Location Email taylors@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20211067[Edit Inv] (opens in a new window) Bldg/Room NS 210
Service Tag G4JV1N3 Description Dell Precision 5820 Tower (24.75 MB cache, 18 cores, 36 threads, 3.00 GHz t 4.80 GHz Turbo, 165 W)
Serial No. G4JV1N3 Location Steve Taylor

CPU Unknown


OS Unknown Software
TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

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Entered by Date Memo
Jack Martinis Jul 24, 2024 11:04 AM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Jul 24, 2024 11:04 AM 
installed, he will have to sign into camtasia with his own account and we can activate the install then
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Jack Martinis Jul 24, 2024 11:04 AM 
Task reassigned to Jack Martinis.
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Jack Martinis Jul 23, 2024 04:23 PM 
****This is an outgoing email****
Hi Steve,

I need some additional information regarding service request #84186

Description: install Camtasia and Snagit Education Bundle for Steve Taylor (on T drive)

Are you available on campus some time this week for me to install this on your device?

I am here 9am-5pm, T-F.

-Jack Martinis, UCS Tech.
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Joanie Kinnaman Jul 22, 2024 02:26 PM 
inv # 2024-0067
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