Service Request Ticket

Service Request Information

CONTACT	Name	New, Faculty/Staff	Date	Jul 24, 2024 04:49 PM
	Department	University Computing Solutions	Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20161103 (opens in a new window)	Bldg/Room	ITC 007
	Service Tag	FY8Y2H2	Description	Dell Latitude 5480, i7-7600U, 2.8GHz dual core
	Serial No.	FY8Y2H2	Location	PDR pile - drive out
	CPU	Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)
	OS	Windows 10 Pro, 64 bit	Software	Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; TRANSFER JUNE2017 from W#20091029: Primer 6 (v.6.1.15)and Permanoa+ add-on, single user, university licence from P0089146;
	Wired NIC	D4:81:D7:D6:68:E4
	Wireless NIC	00:28:F8:FE:0C:2C

TECHS	Submitted by	Tony Benedetti White	Contact	tbenedettiwhite20@wou.edu	88925
	Primary Technician		Contact	vasenr@wou.edu

Entered by	Date	Memo
Rowan Vasen			Email Public
Entered by	Date	Memo
Rowan Vasen	Jul 25, 2024 08:56 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Rowan Vasen	Jul 25, 2024 08:56 AM	Task reassigned to Rowan Vasen.	Add Attachment
Rowan Vasen	Jul 25, 2024 08:56 AM	closing sr 84210, inventory updated	Add Attachment
Tony Benedetti White	Jul 24, 2024 04:50 PM	Was Inventory updated: yes	Add Attachment Public
Tony Benedetti White	Jul 24, 2024 04:50 PM	Was Inventory updated: yes	Add Attachment Public
Tony Benedetti White	Jul 24, 2024 04:50 PM	Contact Info: Sarah Stewart, V00372422	Add Attachment Public
Tony Benedetti White	Jul 24, 2024 04:49 PM	original sr 84210 loaner for 20200419	Add Attachment