Service Request Ticket - # 84244

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 29, 2024 02:26 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180219[Edit Inv] (opens in a new window) Bldg/Room HWC 305
Service Tag 75Z7HQ2 Description Dell OptiPlex 7050 SFF desktop, i7-7700(3.6GHz QC)
Serial No. 75Z7HQ2 Location Smart Classroom Instructor Station UPG TBA

CPU Intel Core i7-7700 (QC/8MB/8T/3.6GHz/65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 54:BF:64:79:9D:3A

TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact lsalazar19@wou.edu 88925

Tracking

Entered by Date Memo
Lourdes Salazar
Email

Public
Entered by Date Memo
Tony Benedetti White Jul 29, 2024 04:53 PM 
Task reassigned to Lourdes Salazar.
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Kyla Aitaro Jul 29, 2024 02:54 PM 
Task reassigned to Kyla Aitaro.
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Kyla Aitaro Jul 29, 2024 02:54 PM 
Task reassigned to Kyla Aitaro.
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Kyla Aitaro Jul 29, 2024 02:54 PM 
Lourdes went to go troubleshoot and was able to fix 
it. Closing ticket***
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Kyla Aitaro Jul 29, 2024 02:26 PM 
Percy Green

instructor called reporting that computer is stuck 
on a loop and she cannot login. She currently has 
a class right now and needs assistance
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