Service Request Ticket - # 84294

Service Request Information

CONTACT Name Lydum, Randi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 02, 2024 04:45 PM
Department Athletics Phone 88121
Location Email lydumr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20230646[Edit Inv] (opens in a new window) Bldg/Room NPE 203
Service Tag Description Dell Latitude 5540 - 15-inch laptops
Serial No. 7SNZG24 Location Blake Hansell

CPU Unknown


OS Unknown Software

Wired NIC 10:98:19:37:41:DA


Wireless NIC 18:93:41:FC:C1:EB

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact bparksion23@wou.edu 88925

Tracking

Entered by Date Memo
Brady Parksion
Email

Public
Entered by Date Memo
Jack Martinis Aug 08, 2024 10:01 AM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Aug 08, 2024 10:01 AM 
Task reassigned to Brady Parksion.
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Jack Martinis Aug 08, 2024 10:01 AM 
installed
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Andrew Zhen Aug 06, 2024 04:47 PM 
brady already did the set-up, only now needs cables 
to be managed
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Andrew Zhen Aug 06, 2024 04:46 PM 
20230646[Edit Inv] dell laptop
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Joanie Kinnaman Aug 06, 2024 02:41 PM 
monitor 20240075[Edit Inv]
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Andrew Zhen Aug 05, 2024 04:31 PM 
added admin rights
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Andrew Zhen Aug 05, 2024 04:31 PM 
basic windows 11 image
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