Service Request Ticket - # 84295

Service Request Information

CONTACT Name Goodrich, Nedra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 02, 2024 04:55 PM
Department Financial Aid Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210597[Edit Inv] (opens in a new window) Bldg/Room SAC 134
Service Tag Description Dell Latitude 5520 w/Dell Professionhal Sleeve 15
Serial No. CN0Y5H5JWSC0018D00EZ Location Student Work Station

CPU 11th Generation Intel® Core- i5-1135G7


OS Unknown Software

Wired NIC F4:EE:08:9E:03:75


Wireless NIC DC:21:48:22:CD:06

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz Aug 07, 2024 09:16 AM 
Task reassigned to David Kunz.
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David Kunz Aug 07, 2024 09:16 AM 
Status changed from (1) Pending to (5) Completed
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David Kunz Aug 07, 2024 09:16 AM 
I resolved this issue for Nedra yesterday. I'm going 
to close it out.
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Jack Martinis Aug 02, 2024 04:57 PM 
Nedra is unable to approve a duo push to her local 
account because it is set up for her network account 
and not her local account / we may not be able to 
use a duo login w/ the local account
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Lourdes Salazar Aug 02, 2024 04:55 PM 
Title
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