Service Request Ticket

Service Request Information

CONTACT	Name	New, Faculty/Staff	Date	Aug 07, 2024 01:55 PM
	Department	University Computing Solutions	Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20240031 (opens in a new window)	Bldg/Room	WUC 203C
	Service Tag	JPNP234	Description	Dell Latitude 5550
	Serial No.	VN0F6W06WSV004750069	Location	Maria Bonifacio-Sample
	CPU	Unknown
	OS	Unknown	Software
	Wired NIC	10:98:19:EC:0A:87
	Wireless NIC	58:6D:67:76:D0:95

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	tbenedettiwhite20@wou.edu	88925

Entered by	Date	Memo
Tony Benedetti White			Email Public
Entered by	Date	Memo
Tony Benedetti White	Aug 12, 2024 02:11 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Tony Benedetti White	Aug 12, 2024 02:11 PM	Task reassigned to Tony Benedetti White.	Add Attachment
Tony Benedetti White	Aug 12, 2024 02:11 PM	delivered and set up	Add Attachment
Tony Benedetti White	Aug 12, 2024 02:11 PM	Maria Bonifacio-Sample	Add Attachment
Andrew Zhen	Aug 12, 2024 01:04 PM	Contact changed from Bernett Samples to Faculty/Staff New.	Add Attachment
Andrew Zhen	Aug 12, 2024 01:03 PM	added admin rights	Add Attachment
Jack Martinis	Aug 08, 2024 10:00 AM	at my desk imaging	Add Attachment
Joanie Kinnaman	Aug 07, 2024 01:55 PM	Laptop 20240031 Monitor 20240076	Add Attachment