Service Request Ticket - # 84374

Service Request Information

CONTACT Name Prado, Jazming   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 12, 2024 10:36 AM
Department The Research Institute Phone 88413
Location Email pradoj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20220042[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Apple 14-inch MacBook Pro: Apple M1 Pro chip with 8-core CPU and 14-core GPU, 512GB SSD-Space Gray #MKGP3LL/A
Serial No. SQ239W1T7MR Location Shannon Duffy

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wireless NIC C8:89:F3:B0:2C:E4


Bluetooth NIC C8:89:F3:BB:D1:91

TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz Aug 26, 2024 01:51 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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David Kunz Aug 26, 2024 01:51 PM 
Delivered laptop to Grace Bell. Send Shannon new 
login credentials.
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David Kunz Aug 21, 2024 02:55 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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David Kunz Aug 21, 2024 02:55 PM 
This device is imaged and I have the new charger and 
cable and it is ready to deliver. Contacting Grace 
Bell.
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David Kunz Aug 12, 2024 02:25 PM 
This device is imaging on my desk
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David Kunz Aug 12, 2024 02:25 PM 
Task reassigned to David Kunz.
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Kyla Aitaro Aug 12, 2024 10:38 AM 
Stored in BOX #10
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Kyla Aitaro Aug 12, 2024 10:37 AM 
device was turned it without a charging cord and 
laptop bag
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Kyla Aitaro Aug 12, 2024 10:36 AM 
Reimage and set up for Remote TRI faculty Shannon 
Duffy

Contact Jazming Prado at ext 88413 or 
pradoj@mail.wou.edu when the computer is ready for 
pick up
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