Status changed from (6) Ready to Deliver to (5) Completed

set up and delivered

20240083 is the monitor

****This is an outgoing email****
Hi David,

I need some additional information regarding service request #84395

Description: New Employee Laptop for David Freeman - Div. of Education & Leadership

Would there be a good time today or next week to install your new laptop and monitors?

-Jack Martinis, UCS Tech.

Whatever software comes with computers for 
advisors would be great! We use Adobe pretty 
often. The office is RWEC 126, and as I am leaving 
for today, David will be the best person to 
contact regarding moving forward! Thank you so 
much for your help.

V/R
Julian

Task reassigned to UCS Tech.

Status changed from (2.5) Needs Scheduling to (1) Pending

Sounds good!
I have put in the request for a new equipment set 
up for David today, just wanted to confirm the 
correct office number? I show RWEC 126 as the 
office you'd like the setup installed in? And for 
the setup, would it be best for our tech to reach 
out to you, or to David directly?
Hopefully this will be resolved shortly, and the 
setup will be completed. Are you aware of any 
special software that David will need? or will our 
basic image be sufficient? We have to do some 
setting up of the laptop before we are able to 
send it, but I will list it as high priority to 
ensure it gets completed as soon as possible for 
you guys!

Thanks, Rowan

20240064 MacBook Pro (new) as we have no pool 
capable of 2 monitors.

Good morning Julian,
I see in our system that we have an open ticket 
for getting David Freeman a UCS issued laptop for 
work. According to the ticket he has not received 
anything yet, wanted to make sure that is the 
case?
We are in the process of getting a laptop ready 
for him, however with Mac laptops the models vary 
based on if he is  wanting a dual monitor or a 
single monitor setup, Does he have a preference on 
the amount of monitors?

- Apologies regarding the delay, get back to me 
when you can
Rowan

Task reassigned to Rowan Vasen.

****This is an email****
Good morning Julian,

I apologize for the delay in getting back to you. 
Normally these types of requests should be routed 
through our Service Request Desk. I have updated 
your Service Request # 84395. A UCS tech should be 
reaching out to you shortly.

Please let me know if you have any questions.

Take care,
Nathan

Contact Julian Elizalde at 89781 to reach David  as he's helping his get set up. 
David is taking over David Beasley's position. David beasley is still with the 
university and Julian will reach out and let us know whether David Beasley left 
his equipment behind of not. 

****This is an email****
Hello, 

We have hired a new employee, David Freeman, in 
the Division of Education and Leadership who needs 
his employee computer. He would like a Mac Laptop 
if one is available. Please let me know what else 
you need from me so he can pick up the laptop. 

Thank you! 
Olivia
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