Service Request Ticket - # 84434

Service Request Information

CONTACT Name Helyer, Kella   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 19, 2024 05:01 PM
Department Financial Aid Phone 88475
Location Email helyerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210761[Edit Inv] (opens in a new window) Bldg/Room WEL 140K
Service Tag Description Dell Latitude 5520
Serial No. CN0Y5H5JWSC001C700TK Location Kella Helyer

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC B4:45:06:51:87:2F


Wireless NIC D4:54:8B:AD:B2:45

TECHS Submitted by Andrew Zhen Contact azhen23@wou.edu 88925
Primary Technician Contact soukupm@wou.edu 88568

Tracking

Entered by Date Memo
Mike Soukup
Email

Public
Entered by Date Memo
Mike Soukup Sep 04, 2024 10:46 AM 
Status changed from (1) Pending to (5) Completed
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Andrew Zhen Aug 19, 2024 05:01 PM 
User needs PowerFAIDS login details and PLSQL 
database connected to their computer 20210761[Edit Inv]
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