Service Request Ticket - # 84450

Service Request Information

CONTACT Name Garrett, Emma   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2024 11:14 AM
Department Graduate Studies Phone
Location Email garrette@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210808[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag Description Dell Latitude 5520
Serial No. CN0Y5H5JWSC001C700TM Location GFA Pool Shelf

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC B4:45:06:51:83:39


Wireless NIC D4:54:8B:AD:B2:40

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Brady Parksion Aug 26, 2024 02:21 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Brady Parksion Aug 26, 2024 02:21 PM 
Setup complete
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John Rushing Aug 26, 2024 07:55 AM 
Moved in AD
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Tony Benedetti White Aug 23, 2024 12:33 PM 
admin rights added
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Jack Martinis Aug 21, 2024 12:35 PM 
Admin rights not added, ad not moved.
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Jack Martinis Aug 21, 2024 12:33 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Jack Martinis Aug 21, 2024 12:32 PM 
Choosing 20210808[Edit Inv] - was just finished imaging.
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Jack Martinis Aug 21, 2024 12:32 PM 
Will have to choose different laptop, this one is already assigned.
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John Rushing Aug 21, 2024 11:34 AM 
GFA Pool tracking sheet updated
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John Rushing Aug 21, 2024 11:32 AM 
New Monitor w/dock  W20240079
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John Rushing Aug 21, 2024 11:16 AM 
Starts on 8/26/24
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John Rushing Aug 21, 2024 11:14 AM 
Dell laptop W20230016
Need new monitor from Joanie
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