Service Request Ticket

Service Request Information

CONTACT	Name	Rabosky, TJ	Date	Aug 21, 2024 04:37 PM
	Department		Phone
	Location		Email	raboskyt@mail.wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20240080 (opens in a new window)	Bldg/Room	WUC 210D
	Service Tag	8HX5M04	Description	Dell 24 Video Conferencing Monitor #P2424HEB
	Serial No.	CN0GHMTGWSL0046RBHRL	Location	TJ Rabolsky

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	bparksion23@wou.edu	88925

Entered by	Date	Memo
Brady Parksion			Email Public
Entered by	Date	Memo
Jack Martinis	Sep 11, 2024 11:45 AM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Jack Martinis	Sep 11, 2024 11:45 AM	**incoming** Howdy! This has already been setup by Brady :) The WOU Number is 20240080. Let me know if you have any questions! Thank you, TJ	Add Attachment
Jack Martinis	Sep 11, 2024 11:44 AM	Task reassigned to Brady Parksion.	Add Attachment
Jack Martinis	Sep 11, 2024 09:53 AM	**This is an outgoing email** Hi TJ, I need some additional information regarding service request #84461 Description: set up monitor 20240080 to replace broken dock (laptop 20210115) Do you possibly have any availability sometime this week for me to install this? -Jack Martinis, UCS Tech.	Add Attachment Public
Jack Martinis	Aug 22, 2024 11:21 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Jack Martinis	Aug 22, 2024 11:21 AM	**This is an outgoing email** Hi TJ, I need some additional information regarding service request #84461 Description: set up monitor 20240080 to replace broken dock (laptop 20210115) Do you have any availability today or tomorrow for me to install this? -Jack Martinis, UCS Tech.	Add Attachment Public