Service Request Ticket - # 84468

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 22, 2024 12:43 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20230610[Edit Inv] (opens in a new window) Bldg/Room RWEC
Service Tag HQ6ZQ34 Description Dell Latitude 7650
Serial No. HQ6ZQ34 Location Dimitris Athanasiadis

CPU Unknown


OS Unknown Software

Wired NIC 4C:D7:17:BF:DD:E7


Wireless NIC A0:B3:39:72:C7:B1

TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz Aug 28, 2024 03:28 PM 
Task reassigned to David Kunz.
 Add Attachment
David Kunz Aug 28, 2024 03:28 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
David Kunz Aug 28, 2024 03:28 PM 
****This is an email****
Hi Dimitris,

This email is in reference to SR # 84468

At this time, our systems team has decided to 
block the use of biometric authentication. This 
may change in the future but is currently disabled 
organization wide.

Thank you for your understanding,
David
 Add Attachment
Tony Benedetti White Aug 26, 2024 02:17 PM 
Not possible, Windows hello is blocked by the 
organization
 Add Attachment
Kyla Aitaro Aug 22, 2024 12:43 PM 
Dimitris Athanasiadis
athanasiadisd@mail.wou.edu
(541)-908-6912

user wants to set up face id and fingerprint 
security features and ask that a tech contact them 
and go through steps.
Add Attachment