Service Request Ticket - # 84475

Service Request Information

CONTACT Name Mortensen, Cameron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 23, 2024 08:17 AM
Department VP Student Affairs Phone 88423
Location Email mortensenc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20170247[Edit Inv] (opens in a new window) Bldg/Room AD 310
Service Tag Description Xerox Phaser 6510/DN Color Laser Printer
Serial No. 4AV755192 Location Office VP Student Affairs, replacing W#20100687

Model 6510/DN Hostname sa-sully
Notes Up to 1200 x 2400 dpi resolution 30ppm (B&W)/30ppm (color) built-in automatic two-sided printing on DN model 300sheet(s) Capacity via 250-Sheet Input & 50-Sheet Bypass Trays additional 250 sheet tray is optionally available Letter(8.5 x 11in) & Legal (8.5 in x 14 in) Maximum Print Size: 8.5 x 14" /Minimum Print Size: 3 x 5" 10/100/1000Base-T Ethernet, USB 3.0; Also purchsed on P0105301 Addt'l tray- Sheet Feeder (550-sheet) Part # 097S04765; IP ADDRESS:140.211.118.59 Ink/Toner Refill 106R03473 Standard Capacity Cyan Print Cartridge(1000 Pages), 106R03474 Standard Capacity Magenta Print Cartridge(1000 Pages), 106R03475 Standard Capacity Yellow Print Cartridge(1000 Pages), 106R03476 Standard Capacity Black Print Cartridge (1000 Pages)

Wired NIC 9C:93:4E:6C:8B:5E

TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact mcevilld@wou.edu 88507

Tracking

Entered by Date Memo
Dave McEvilly
Email

Public
Entered by Date Memo
Kyla Aitaro Aug 23, 2024 09:57 AM 
****This is an INCOMING email****

Hi Kyla,

No worries, thanks so much! The printer # is 
20170247[Edit Inv], and the name of the printer is 
THREESISTERS-SA-SULLY.

Please let me know if you need anything else.

Thank you,
Cameron
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Kyla Aitaro Aug 23, 2024 09:57 AM 
****This is an OUTGOING email****

Hi Cameron! 
For your request to connect your small printer to 
Banner, I created ticket #84475.

Could you tell me the WOU# for the printer you 
would like to connect?

Additionally, our systems team informed me that 
your request would probably be completed next week 
as they still

 need to coordinate with our banner team to get it 
set up.  

Have a great weekend! 

Best,
Kyla
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Kyla Aitaro Aug 23, 2024 08:17 AM 
****This is an email****

Hello,

Before we moved offices, we had our larger copier 
set up to print straight from Banner. However, now 
that we're in a new space and no longer have 
access to that large copier, I'm hoping to get our 
smaller printer set up to print from Banner so 
that I am able to print the necessary documents I 
need. 

Please let me know what information you need from 
me, as well as if anything is unclear. 

Thank you!
Cameron
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