Service Request Ticket - # 84482

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 26, 2024 11:50 AM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170878[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag HZB10N2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. HZB10N2 Location Loaner|| Ready to go, on shelf

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552;

Wired NIC 10:65:30:10:54:29


Wireless NIC 10:F0:05:EB:36:79


Bluetooth NIC 10:F0:05:EB:36:7D

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Jack Martinis Sep 13, 2024 09:08 AM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Sep 13, 2024 09:08 AM 
Task reassigned to Jack Martinis.
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Jack Martinis Sep 13, 2024 09:08 AM 
Will wipe and put as loaner - good shape and good battery.
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David Kunz Aug 26, 2024 02:09 PM 
Priority changed from (3) Priority to (5) Low Priority.
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David Kunz Aug 26, 2024 02:06 PM 
Placing laptop in 2 weeks pile
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Lourdes Salazar Aug 26, 2024 11:51 AM 
placing this in the in box.
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Lourdes Salazar Aug 26, 2024 11:50 AM 
****This is an email****
Left note stating " Greetings, 

We are returning this laptop. Pease have Joanie 
PDR it from Student Engagement inventory. We 
ourchased a new laptop from Joanie to replace this 
one. We do have a bag, just the powercord, mouse 
and laptop to return. Thanks!
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