Service Request Ticket - # 84542

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 29, 2024 01:44 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20230639[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag 6SNZG24 Description Dell Latitude 5540 - 15-inch laptops
Serial No. 6SNZG24 Location Erin Kost

CPU Unknown


OS Unknown Software

Wired NIC 10:98:19:37:40:A8


Wireless NIC 18:93:41:F7:7C:31

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
Andrew Zhen Aug 29, 2024 04:07 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Zhen Aug 29, 2024 04:07 PM 
Task reassigned to David Kunz.
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Sam Sevugan Aug 29, 2024 01:52 PM 
V00407015
509-637-3106
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Sam Sevugan Aug 29, 2024 01:45 PM 
Contact Info: Erin Kost, koste@mail.wou.edu
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Public
Sam Sevugan Aug 29, 2024 01:44 PM 
David and Andrew are working on reimaging the 
laptop and surface listed below for TRI employee 
Erin Kost. Erin will be working remotely from 
portland. They are on campus today to login to 
their laptop as soon as it is done being reimaged.

20230639[Edit Inv]
20211370[Edit Inv]
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