Service Request Ticket

Service Request Information

CONTACT	Name	Ferguson, Arne	Date	Aug 29, 2024 03:32 PM
	Department	Athletics	Phone	88516
	Location		Email	fergusa@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

peripheral	Edit WOU #	20120300 (opens in a new window)	Bldg/Room	HWC Football Office
	Service Tag		Description	Western Digital 3TB My Book Ext Desktop Hard Drive
	Serial No.	WCAWZ2227053	Location	Fottball, Arne Ferguson

TECHS	Submitted by	Sam Sevugan	Contact	ssevugan20@wou.edu	88925
	Primary Technician		Contact	ssevugan20@wou.edu	88925

Entered by	Date	Memo
Sam Sevugan			Email Public
Entered by	Date	Memo
Sam Sevugan	Sep 04, 2024 01:56 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Sam Sevugan	Sep 04, 2024 01:56 PM	Task reassigned to Sam Sevugan.	Add Attachment
Sam Sevugan	Sep 04, 2024 01:55 PM	Closing this ticket down!	Add Attachment
Sam Sevugan	Sep 04, 2024 01:55 PM	Paul Revis stopped by to pick up the external hard drive.	Add Attachment
Jack Martinis	Sep 04, 2024 11:20 AM	said he would pick up	Add Attachment
Jack Martinis	Sep 04, 2024 11:20 AM	told them it was bad	Add Attachment
Tony Benedetti White	Sep 03, 2024 12:36 PM	I have no ideas, 'tis toast	Add Attachment
Rowan Vasen	Aug 30, 2024 11:20 AM	we should advise them to use network drives or have physical backups	Add Attachment
Rowan Vasen	Aug 30, 2024 11:19 AM	me and david have tried everything, unless tony got any ideas. Could be toast	Add Attachment
Sam Sevugan	Aug 29, 2024 03:33 PM	Paul Revis - Football department	Add Attachment
Sam Sevugan	Aug 29, 2024 03:32 PM	aul Revis came by to drop the external hard drive and is the main contact for this device. 503-707-4918 The external hard drive is listed under Arne but he has been tasked with dropping it over and seeing what's going on with it. Paul said the power outage did something to it.	Add Attachment