Status changed from (1) Pending to (5) Completed

resolved

passing this to john with fix for authentication 
error

Gave "Authentication Disabled" error when trying to 
software update on users account that had admin 
access. I signed in with ucs admin and was able to 
update

Task reassigned to Rowan Vasen.

Task reassigned to Sam Sevugan.

****This is an email****
My laptop number is #20230028 and I'm available 
Thursday from 10 a.m.-1 p.m. to pop by and get it 
figured it out.

I'm clicking the highlighted part below

Hey all,

My Macbook Pro needs updated and it's not letting 
me do it without authorization. We tried before, 
but it never ended up updating. I think we thought 
we had it - but when the time came and I restarted 
it, it didn't. If there is a way we can get me 
authorized to do that (I was on my non-Mac 
laptop), I'd love to stay out of your hair!

And a dumb email question, but how do you send an 
email to all staff and employees? On the portal I 
click the button and I get "this page isn't 
working" ... I know there's an email address I can 
put it, but I'm not sure what it is.

Thank you!