Service Request Ticket - # 84583

Service Request Information

CONTACT Name Harden, Mary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 03, 2024 12:42 PM
Department Creative Arts/Art Phone 88460
Location Email hardenm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190855[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 13in MacBook Pro Touch Bar SpcGry #Z0W5
Serial No. FVFC22JJL414 Location Loaner - Loaner Shelf

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.15 (Catalina) Software Microsoft Office from XXXX2019009325; Subscription license of Stata/SE annual License (download) VISA2019010171 expires 11-13-2020;

Wireless NIC F8:FF:C2:47:F8:8D


Bluetooth NIC F8:FF:C2:5D:3F:21

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact icooper24@wou.edu 88925

Tracking

Entered by Date Memo
Ian Cooper
Email

Public
Entered by Date Memo
Ian Cooper Mar 12, 2025 11:19 AM 
Task reassigned to Ian Cooper.
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Ian Cooper Mar 12, 2025 11:19 AM 
Task reassigned to Ian Cooper.
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Ian Cooper Mar 12, 2025 11:19 AM 
No longer active. Both 2018 devices are PDR. Loaner has been 
returned.
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Sam Sevugan Sep 03, 2024 02:10 PM 
Changed loaner to 20190855[Edit Inv] since other loaner has 
battery issues
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Sam Sevugan Sep 03, 2024 12:42 PM 
Loaning out 20180661[Edit Inv] till 20180468[Edit Inv] is backed up and 
Mary has a working primary device.
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