Service Request Ticket - # 84590

Service Request Information

CONTACT Name Emerson, Andrea   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 04, 2024 08:39 AM
Department Education & Leadership Phone 89244
Location Email emersona@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210404[Edit Inv] (opens in a new window) Bldg/Room RWEC
Service Tag Description Apple MacBook Pro, 13-inch M1 Chip with 8-core CPU, Space Gray #Z11B
Serial No. SFVFGNEW2Q05N Location Katherine Sincuir - NTT

CPU Intel Core i9 8core(2.3GHz, 16MB L3 cache)


OS Unknown Software

Wireless NIC 3C:06:30:52:25:0E


Bluetooth NIC 3C:06:30:4D:7D:C8

TECHS Submitted by Nathan Sauer Contact sauern@wou.edu 88960
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Jack Martinis Sep 10, 2024 12:27 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Jack Martinis Sep 06, 2024 09:10 AM 
Task reassigned to Jack Martinis.
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Sam Sevugan Sep 05, 2024 04:12 PM 
Updated inventory
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Sam Sevugan Sep 05, 2024 04:11 PM 
Picked up the laptop. Got her setup. Ticket can be 
closed.
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Jack Martinis Sep 04, 2024 01:06 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Jack Martinis Sep 04, 2024 01:05 PM 
****This is an outgoing email****
Hi Andrea,

I need some additional information regarding service request #84590

Description: Katherine Sincuir is a new Education NTT faculty member that needs a computer.

I have Katherine's MacBook all ready to go, would there be a good time during the summer where this device can be picked up or installed w/ Katherine?

-Jack Martinis, UCS Tech.
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Public
Jack Martinis Sep 04, 2024 01:04 PM 
ready to go
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Jack Martinis Sep 04, 2024 10:12 AM 
20210404[Edit Inv] chosen for this.
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Nathan Sauer Sep 04, 2024 08:39 AM 
****This is an email****
Hi Nathan,

Happy Friday!  I have one more new part-time ECS 
NTT who needs a computer:

Katherine Sincuir: sincuirk@mail.wou.edu 
Does not have an assigned office space, may get a 
shared space with other new Bilingual ESC Part 
time NTTs in RWEC
She needs a Mac laptop with standard things like 
microsoft office & adobe acrobat
She has completed paperwork with HR.
They have not taught with WOU previously.  
They will be teaching a course in Spring in the 
next academic year.  We are co-developing the 
courses she will teach bilingually over the summer 
so the sooner we could put this in her hands the 
better.  

Please let me know if you have any questions or 
concerns or if there is anything else I can help 
with.

Sincerest Thanks,
Andrea
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