Service Request Ticket - # 84593

Service Request Information

CONTACT Name Powell, Adeya   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 04, 2024 11:15 AM
Department Phone
Location Email powellad@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240033[Edit Inv] (opens in a new window) Bldg/Room ITC 204B
Service Tag HHPP234 Description Dell Latitude 5550
Serial No. VN0F6W06WSV0047500AD Location Adeya Powell

CPU Unknown


OS Unknown Software

Wired NIC 10:98:19:45:32:D2


Wireless NIC D4:F3:2D:B2:CD:BB

TECHS Submitted by Rowan Vasen Contact vasenr@wou.edu
Primary Technician Contact vasenr@wou.edu

Tracking

Entered by Date Memo
Rowan Vasen
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Entered by Date Memo
Rowan Vasen Sep 04, 2024 11:16 AM 
Status changed from (1) Pending to (5) Completed
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Rowan Vasen Sep 04, 2024 11:16 AM 
Task reassigned to Rowan Vasen.
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Rowan Vasen Sep 04, 2024 11:16 AM 
issue resolved, we ensured the port is active and 
the computer was receiving an IP address. then 
restarted computer. Works now
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Rowan Vasen Sep 04, 2024 11:15 AM 
Adeya called to inform us that her new laptop is not 
connecting to the internet.
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