Service Request Ticket - # 84644

Service Request Information

CONTACT Name Vasen, Rowan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 09, 2024 04:07 PM
Department University Housing Phone 88087
Location Email vasenr@mail.wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140869[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag JXB4D42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. JXB4D42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D6:6A:06

TECHS Submitted by Rowan Vasen Contact vasenr@wou.edu
Primary Technician Contact vasenr@wou.edu

Tracking

Entered by Date Memo
Rowan Vasen
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Entered by Date Memo
Rowan Vasen Sep 13, 2024 10:34 AM 
Status changed from (1) Pending to (5) Completed
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Rowan Vasen Sep 13, 2024 10:34 AM 
installed
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Rowan Vasen Sep 13, 2024 08:41 AM 
sophos removed, sentinel installed
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Rowan Vasen Sep 09, 2024 04:18 PM 
box #4
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Rowan Vasen Sep 09, 2024 04:07 PM 
loaner is #20160920[Edit Inv]
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Rowan Vasen Sep 09, 2024 04:07 PM 
I pulled the computer and placed a loaner, still 
figuring out issue and if I should reimage or not
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