Service Request Ticket - # 84648

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 10, 2024 08:08 AM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190880[Edit Inv] (opens in a new window) Bldg/Room WUC 124
Service Tag 4BV8T13 Description OptiPlex 7070 SFF (i5-9500 6 Cores/9MB/6T/3GHz)
Serial No. 4BV8T13 Location Nathan Sauer Board Meeting PC

CPU Intel Core i5-9500 9thGEN(6 Cores/9MB/6T/3.0GHz)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:97:D0:97

TECHS Submitted by Rowan Vasen Contact vasenr@wou.edu
Primary Technician Contact vasenr@wou.edu

Tracking

Entered by Date Memo
Rowan Vasen
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Rowan Vasen Sep 10, 2024 04:27 PM 
Status changed from (1) Pending to (5) Completed
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Rowan Vasen Sep 10, 2024 04:27 PM 
completed, on nathans desk
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Rowan Vasen Sep 10, 2024 04:07 PM 
lol
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Rowan Vasen Sep 10, 2024 04:07 PM 
****This is an outgoing email****
Hi Nathan,

We were just emailing you regarding a service 
request that we have for you. (#84648)

Events computer needs to be reimaged and updated

Thanks for your patience and we will help with this 
as soon as possible.

Thanks,
Rowan
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Rowan Vasen Sep 10, 2024 04:01 PM 
imaged, now updating
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Rowan Vasen Sep 10, 2024 08:08 AM 
no special software, just need zoom updated and 
working along with Win11 and updates
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