Service Request Ticket - # 84651

Service Request Information

CONTACT Name Smith, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 10, 2024 08:35 AM
Department College of Education Phone 88825
Location Email smitht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20220907[Edit Inv] (opens in a new window) Bldg/Room RWEC 205
Service Tag 998P1H3 Description Dell 27-inch Monitor, Built-In Camera, Noise-Cancelling Dual Microphones, USB-C connectivity
Serial No. CN0XMTXTWSL001C1786L Location RWEC 205
TECHS Submitted by Nathan Sauer Contact sauern@wou.edu 88960
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

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Entered by Date Memo
Nathan Sauer Sep 25, 2024 10:44 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Sauer Sep 25, 2024 10:44 AM 
Monitor has been replaced. Put instructor station 
monitor at student station, and new monitor at 
instructor station.
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Nathan Sauer Sep 18, 2024 09:44 AM 
I have submitted a purchase request #14199 for the 
replacement.
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Nathan Sauer Sep 10, 2024 08:35 AM 
****This is an email****
Hello Tim,

Thank you for letting us know. I put a "cracked 
screen" note on the monitor (6th monitor from the 
entry door along the east wall).

Because the labs are monitored by UCS I have 
included Nathan Sauer in this reply.

Enjoy our afternoon.
Jenn
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