Service Request Ticket - # 84719

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2024 12:46 PM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20230114[Edit Inv] (opens in a new window) Bldg/Room SAC 102
Service Tag Description Apple 15-inch MacBook Air: Apple M2 chip with 8-core CPU and 10-Core GPU, 256GB - Midnight #MQKW3LL/A
Serial No. D091WM22P7 Location student check-out laptopsAC (Advising Center)

CPU Unknown


OS Unknown Software

Wired NIC 74:A6:CD:8A:E0:4C


Wireless NIC 74:A6:CD:8A:E1:BC

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact ssevugan20@wou.edu 88925

Tracking

Entered by Date Memo
Sam Sevugan
Email

Public
Entered by Date Memo
Sam Sevugan Sep 13, 2024 02:42 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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Sam Sevugan Sep 13, 2024 02:42 PM 
Task reassigned to Sam Sevugan.
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Sam Sevugan Sep 13, 2024 02:42 PM 
This ticket was accounted for in SR 84676. Created a 
double so I am closing this ticket down.
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Sam Sevugan Sep 13, 2024 12:49 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Sam Sevugan Sep 13, 2024 12:49 PM 
Reached out to ask if she can drop it by or if we 
have to pick it up.
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Sam Sevugan Sep 13, 2024 12:46 PM 
****This is an email****
Hello UCS,

I have a MacBook that Chris Solario was using - 
could we please have you reimage it so it can go 
out to students now?

2023 0114

I have it here in my office.

Thanks,
Sharon
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