Service Request Ticket - # 84725

Service Request Information

CONTACT Name Aguilar, Zuri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 16, 2024 08:25 AM
Department Campus Public Safety Phone
Location Email aguilarz@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190684[Edit Inv] (opens in a new window) Bldg/Room PS SUV Patrol Vechicle
Service Tag C9GKTG2 Description Dell Latitude 5420 Rugged laptop Accidental Damage
Serial No. C9GKTG2 Location laptop for SUV Patrol car

CPU Intel Core i5-8350U 8thGen(Quad 1.7GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;

Wired NIC 54:B2:03:94:D1:6B


Wireless NIC 40:74:E0:C5:06:7A

TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Feb 11, 2025 09:39 AM 
Status changed from (4) On Hold to (5) Completed
 Add Attachment
John Rushing Oct 09, 2024 10:14 AM 
Status changed from (1) Pending to (4) On Hold
 Add Attachment
John Rushing Oct 01, 2024 09:41 AM 
Sent email to setup a date and time for install.
 Add Attachment
Tony Benedetti White Sep 16, 2024 02:12 PM 
Task reassigned to John Rushing.
 Add Attachment
Kyla Aitaro Sep 16, 2024 01:25 PM 
****This is an email****
Hi there,
The WOU#s are the following;
20190689[Edit Inv]
20190684[Edit Inv]
 Add Attachment
Kyla Aitaro Sep 16, 2024 08:25 AM 
****This is an email****

Hello, 

I was hoping we could get the Spotter camera 
application added to the 2 laptops in our patrol 
vehicles. I've attached photos below of the laptop 
numbers. Please let me know if there's anything 
else you need on our part. 

Thank you!
--
 Add Attachment