Service Request Ticket - # 84747

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2024 09:10 AM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190216[Edit Inv] (opens in a new window) Bldg/Room RWEC 106
Service Tag 3RSZNY2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 3RSZNY2 Location Smart Classroom Instructor's Station

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:53:A5:A3

TECHS Submitted by Rowan Vasen Contact vasenr@wou.edu
Primary Technician Contact vasenr@wou.edu

Tracking

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Rowan Vasen
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Rowan Vasen Sep 17, 2024 09:11 AM 
Status changed from (1) Pending to (5) Completed
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Rowan Vasen Sep 17, 2024 09:11 AM 
issue present at arrival, flashing orange on button. 
Power cycling did not fix. reset cmos battery. fixed 
issue
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Rowan Vasen Sep 17, 2024 09:10 AM 
Hayley Cook, DW Peer Advisor, just called saying 
the computer won't turn on. 

They confirmed they pressed the power button on 
the PC tower but still no luck.
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