Service Request Ticket - # 84750

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2024 11:01 AM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20210749[Edit Inv] (opens in a new window) Bldg/Room WUC 216
Service Tag 15G51M3 Description Dell OptiPlex 7090 SFF, 11th Generation Intel Core i5-11500
Serial No. 15G51M3 Location Willamette Room

CPU Intel Core i5-11500 6 Cores, 12MB Cache 4.6Ghz


OS Unknown Software
TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact vasenr@wou.edu

Tracking

Entered by Date Memo
Rowan Vasen
Email

Public
Entered by Date Memo
Rowan Vasen Sep 18, 2024 09:07 AM 
Status changed from (1) Pending to (5) Completed
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Rowan Vasen Sep 18, 2024 09:05 AM 
issue was no longer present
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Rowan Vasen Sep 17, 2024 11:06 AM 
Task reassigned to Rowan Vasen.
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Kyla Aitaro Sep 17, 2024 11:04 AM 
****This is an OUTGOING email****

Hi Chelsee,


I have created ticket #84750 for our techs to look 
into it and reach out to confirm the times they 
are able to come out and assist! 

Best,
Kyla
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Kyla Aitaro Sep 17, 2024 11:01 AM 
****This is an email****

Greetings,

Last night there was a group using the computer in 
the Willamette console to play an online movie. It 
stopped playing sound towards the end of the 
movie. I have no idea why. Could someone take a 
peek at the computer and console pieces?

There are times that this can be looked at even 
with the DW reservation. Please let me know of 
some date/time options and I'll check on it.

Thanks!

Chelsee
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