Service Request Ticket - # 84759

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2024 01:02 PM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171087[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag CSPFRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSPFRP2 Location Loaner Box 19

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552; ADOBE CC20** NAMED USER License MAY2019 order#11227 ;

Wired NIC 54:BF:64:5D:26:B3

TECHS Submitted by Andrew Zhen Contact azhen23@wou.edu 88925
Primary Technician Contact azhen23@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Zhen
Email

Public
Entered by Date Memo
Andrew Zhen Sep 23, 2024 11:59 AM 
Task reassigned to Andrew Zhen.
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Andrew Zhen Sep 23, 2024 11:59 AM 
Status changed from (1) Pending to (5) Completed
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Andrew Zhen Sep 23, 2024 11:59 AM 
brought back loaner
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Andrew Zhen Sep 17, 2024 01:02 PM 
original 20190666[Edit Inv]
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Andrew Zhen Sep 17, 2024 01:02 PM 
Was Inventory updated: Yes
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Public
Andrew Zhen Sep 17, 2024 01:02 PM 
Was this added to Loaners-n-Checkouts app: Yes
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Public
Andrew Zhen Sep 17, 2024 01:02 PM 
20171087[Edit Inv] loaner while installing NVMe and reimage
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