Service Request Ticket - # 84775

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2024 10:10 AM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180025[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag Description Dell Latitude 5490, i5-8250U, 1.6GHZ quad core
Serial No. 54R5Q2 Location Classroom Support Laptops

CPU Intel Core i5-8250U 8thGen(Quad 1.6GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938;

Wired NIC E4:B9:7A:0D:22:BD


Wireless NIC 3C:6A:A7:7B:91:BB


Bluetooth NIC 3C:6A:A7:7B:91:BF

TECHS Submitted by Rowan Vasen Contact vasenr@wou.edu
Primary Technician Contact vasenr@wou.edu

Tracking

Entered by Date Memo
Rowan Vasen
Email

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Entered by Date Memo
Rowan Vasen Sep 18, 2024 10:40 AM 
Status changed from (1) Pending to (5) Completed
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Rowan Vasen Sep 18, 2024 10:40 AM 
imaged, updated and stored back in storage
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Rowan Vasen Sep 18, 2024 10:10 AM 
20180025[Edit Inv] was found by john.
needs reimage and replaced back into the classroom 
support storage
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