Service Request Ticket - # 84781

Service Request Information

CONTACT Name Hang, Holly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2024 12:34 PM
Department Creative Arts/Music Phone
Location Email hangh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200874[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 13-inch MacBook Pro #Z11B
Serial No. SC02FX4LHQ05N Location Loaned out - Shari Hopkins

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wireless NIC 3C:06:30:1C:3D:92


Bluetooth NIC 3C:06:30:1B:83:4E

TECHS Submitted by Andrew Zhen Contact azhen23@wou.edu 88925
Primary Technician Contact azhen23@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Zhen
Email

Public
Entered by Date Memo
Andrew Zhen Sep 20, 2024 04:17 PM 
Task reassigned to Andrew Zhen.
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Andrew Zhen Sep 20, 2024 04:17 PM 
Task reassigned to Andrew Zhen.
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Andrew Zhen Sep 20, 2024 04:17 PM 
loaner in 2 weeks, changing inventory, and checking 
back in portal
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Sam Sevugan Sep 20, 2024 03:58 PM 
Returned loaner with laptop and charger.
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Andrew Zhen Sep 18, 2024 12:39 PM 
Was Inventory updated: Yes
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Public
Andrew Zhen Sep 18, 2024 12:39 PM 
Was this added to Loaners-n-Checkouts app: Yes
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Andrew Zhen Sep 18, 2024 12:34 PM 
loaning device until we reimage their device
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