Service Request Ticket - # 84813

Service Request Information

CONTACT Name Vasquez, Jacqlyn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 23, 2024 09:47 AM
Department Student Health & Counseling Center Phone
Location Email vasquezj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
peripheral Edit WOU # 20230198[Edit Inv] (opens in a new window) Bldg/Room SHCC 102
Service Tag GVZ35R3 Description DELL dock UD22
Serial No. MY05RV8GBLP0035100LL Location Jacqlyn Vasquez
TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz Oct 17, 2024 12:24 PM 
Status changed from (1) Pending to (5) Completed
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David Kunz Oct 17, 2024 12:24 PM 
This dock has been installed
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David Kunz Oct 17, 2024 11:42 AM 
I am sending techs now. Sorry we missed this
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Joanie Kinnaman Oct 17, 2024 11:32 AM 
Task reassigned to David Kunz.
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Joanie Kinnaman Oct 17, 2024 11:32 AM 
end user has waiting too long for this dock.  Please 
help me, by installing this
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Joanie Kinnaman Oct 17, 2024 11:32 AM 
Status changed from (2.5) Needs Scheduling to (1) Pending
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Joanie Kinnaman Oct 01, 2024 12:59 PM 
Status changed from (1) Pending to (2.5) Needs Scheduling
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Joanie Kinnaman Oct 01, 2024 12:59 PM 
She just received the laptop, and now needs the dock
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