Service Request Ticket - # 84821

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 23, 2024 02:10 PM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20210749[Edit Inv] (opens in a new window) Bldg/Room WUC 216
Service Tag 15G51M3 Description Dell OptiPlex 7090 SFF, 11th Generation Intel Core i5-11500
Serial No. 15G51M3 Location Willamette Room

CPU Intel Core i5-11500 6 Cores, 12MB Cache 4.6Ghz


OS Unknown Software
TECHS Submitted by Rowan Vasen Contact vasenr@wou.edu
Primary Technician Contact vasenr@wou.edu

Tracking

Entered by Date Memo
Rowan Vasen
Email

Public
Entered by Date Memo
Rowan Vasen Sep 23, 2024 02:59 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Rowan Vasen Sep 23, 2024 02:59 PM 
refer to #84808
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Rowan Vasen Sep 23, 2024 02:12 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Rowan Vasen Sep 23, 2024 02:11 PM 
confirmed issue, changed storage to AHCI and Video 
output to AMD graphics. Ran updates, checked 
drivers, ran disk checker and reviewed event viewer. 
It appears to be okay
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Rowan Vasen Sep 23, 2024 02:10 PM 
Task reassigned to Rowan Vasen.
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Rowan Vasen Sep 23, 2024 02:10 PM 
Willamette Room computer had no display friday night
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