Service Request Ticket

Service Request Information

CONTACT	Name	Braun, Debbie	Date	Sep 24, 2024 08:12 AM
	Department	College of Liberal Arts and Sciences	Phone	14220
	Location		Email	braund@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20170263 (opens in a new window)	Bldg/Room	ITC 013
	Service Tag	4CMVHL2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	4CMVHL2	Location	SLGFA shelf
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552;
	Wired NIC	D8:9E:F3:0C:6E:76

TECHS	Submitted by	Rowan Vasen	Contact	vasenr@wou.edu
	Primary Technician		Contact	amclark23@wou.edu	88925

Entered by	Date	Memo
Allie Clark			Email Public
Entered by	Date	Memo
Allie Clark	May 28, 2025 01:24 PM	Task reassigned to Allie Clark.	Add Attachment
Allie Clark	May 28, 2025 01:24 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Allie Clark	May 28, 2025 01:24 PM	Now on the SLGFA shelf was picked up 2 wks ago by unknown tech. Also Debbie doesn't work here anymore	Add Attachment
Dyllan Coons	Mar 18, 2025 10:14 AM	she got the new computer this device will now be used by her intern in these last couple months before she retires. Check back in with her in june. The device is in our office as a second setup so she can train at the same time.	Add Attachment
Dyllan Coons	Jan 13, 2025 12:12 PM	Closing the main SR84829 She has been informed to request a new computer she is working on it. She has not had time to put in the request but she will. When we get her new computer we take back the loaner and close this ticket.	Add Attachment
Rowan Vasen	Sep 24, 2024 10:36 AM	installed	Add Attachment
Rowan Vasen	Sep 24, 2024 08:13 AM	Was Inventory updated: Yes	Add Attachment Public
Rowan Vasen	Sep 24, 2024 08:13 AM	Was this added to Loaners-n-Checkouts app: No	Add Attachment Public