Service Request Ticket

Service Request Information

CONTACT	Name	Unknown, Unknown	Date	Sep 25, 2024 10:03 AM
	Department		Phone
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210570 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag		Description	Dell Latitude 5520 w/Dell Professionhal Sleeve 15
	Serial No.	CN0Y5H5JWSC0018D00BJ	Location	Imaging Desk
	CPU	11th Generation Intel® Core- i5-1135G7
	OS	Unknown	Software
	Wired NIC	F4:EE:08:A1:05:C8
	Wireless NIC	DC:21:48:23:DF:BB

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	dcoons24@wou.edu	88925

Entered by	Date	Memo
Dyllan Coons			Email Public
Entered by	Date	Memo
Dyllan Coons	Nov 05, 2024 02:35 PM	Task reassigned to Dyllan Coons.	Add Attachment
Dyllan Coons	Nov 05, 2024 02:35 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dyllan Coons	Nov 05, 2024 02:35 PM	Contact changed from Jamiere Abney to Unknown Unknown.	Add Attachment
Dyllan Coons	Nov 05, 2024 02:33 PM	We have the loaner back.	Add Attachment
Dyllan Coons	Nov 05, 2024 01:01 PM	Monitor and Dock are being used by Paiges setup. we are reassigning them to her. The loaner is still missing atm.	Add Attachment
Jack Martinis	Oct 25, 2024 11:39 AM	Messaged Paige again regarding the loaner pickup.	Add Attachment
Jack Martinis	Oct 18, 2024 03:41 PM	They said the office is currently in use by Paige Jackson though I think Paige already has a setup in another department	Add Attachment
Jack Martinis	Oct 18, 2024 11:52 AM	emailed an assistant director in admissions for access to these or who else to ask regarding picking this equipment up.	Add Attachment
Jack Martinis	Sep 27, 2024 11:17 AM	No longer here? Stuff may be left in office.	Add Attachment
Joanie Kinnaman	Sep 25, 2024 10:03 AM	loaner laptop 20210570 Dell Dock 20211269 monitor 20221214	Add Attachment