Service Request Ticket - # 84917

Service Request Information

CONTACT Name Taylor, Paula   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 27, 2024 03:41 PM
Department Phone 88303
Location Email taylorp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200867[Edit Inv] (opens in a new window) Bldg/Room HL 117
Service Tag Description Apple 13-inch MacBook Pro #Z11B
Serial No. SC02FX4LJQ05N Location Ellie Baker

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wireless NIC 3C:06:30:1C:54:6A


Bluetooth NIC 3C:06:30:1C:40:63

TECHS Submitted by Jack Martinis Contact rmartinis22@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
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Entered by Date Memo
Jack Martinis Oct 25, 2024 01:41 PM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Oct 25, 2024 01:41 PM 
Task reassigned to Jack Martinis.
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Jack Martinis Oct 25, 2024 01:41 PM 
Returned laptop, everything with it.
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Sam Sevugan Sep 27, 2024 04:41 PM 
Picked up loaner and dropped off 20210879[Edit Inv] for 
reimage.
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Jack Martinis Sep 27, 2024 03:42 PM 
coming at 4 to pick up.
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Jack Martinis Sep 27, 2024 03:41 PM 
Need to reimage 20210879[Edit Inv] for weird sophos issues and not enrolling problem; loaner 20200867[Edit Inv] all ready to go.
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